FAQs
Elsa is a digital-first care platform that helps you start fertility treatment with less stress, fewer in-person visits, and more personalized support. Instead of navigating the complex process on your own, Elsa:
- Matches you with top-tier fertility clinics
- Handles your onboarding and scheduling
- Secures discounted rates not available to the public
- Guides you virtually with a dedicated care team
We streamline your journey so you can focus on your goals—not paperwork, logistics, or overwhelming research.
Elsa supports patients pursuing:
- Matches you with top-tier fertility clinics
- Handles your onboarding and scheduling
- Secures discounted rates not available to the public
- Guides you virtually with a dedicated care team
Whether you’re preserving your fertility or growing your family now, we help you access the right care for your goals—quickly and affordably.
It’s simple and supportive from the start:
- Sign up on this page, with a high-quality clinic in mind - based on your location, preferences. Don’t worry; you are not locked into this patient right now.
- Tell us your goals—we’ll help determine the right care path.
- Get matched with a high-quality clinic—based on your location, preferences, and timeline.
- Start virtually—a dedicated care coordinator guides you through next steps, forms, and appointments.
- Begin treatment—we coordinate everything and stay with you until treatment is complete.
Think of Elsa as your personal fertility concierge, at no extra cost to you.
Elsa is designed to reduce unnecessary in-person visits—but we also support patients who prefer an in-person experience.
Your journey begins with a free virtual intro call with one of our dedicated nurses to discuss your fertility goals and next steps. From there, most parts of the process—like coordination, forms, consults, and coaching—can be done either virtually or in-person, depending on your preferences.
The only part that must happen in-person at the fertility clinic is the actual egg retrieval procedure.
Elsa gives you the flexibility to start and stay engaged in care in the way that works best for your lifestyle—whether mostly virtual, mostly in-person, or a mix of both.
Yes. We understand that care is personal, and you deserve to feel fully comfortable with your provider. If you’d like to switch clinics or doctors, just let us know—we’ll help coordinate the change smoothly.
With Elsa, you’re never on your own. From day one, you’ll have access to:
- A free intro call with an Elsa fertility specialist to talk through your goals and care options
- Ongoing access to our dedicated fertility nurses via SMS, so you can ask questions or share concerns anytime
We’re here to make your fertility journey more supported, less overwhelming, and as seamless as possible.
Absolutely. That’s why we offer a free, virtual intro call with one of our experienced fertility nurses to all potential patients. During this call, you can:
- Ask questions about your options (egg freezing, embryo freezing, IVF)
- Talk through your personal goals and timeline
- Get expert guidance on the next best step for you
There’s no pressure and no commitment—just clear, compassionate support to help you feel confident about your choices.
We partner directly with leading fertility clinics and partners to negotiate exclusive discounts on testing, consultations, medications, and treatment—saving our patients thousands of dollars on their journey.